
# Create / update tickets

## Overview

You may use Socratic to create tickets in your work system. For new tickets, simply provide a ticket name, project, and optionally an assignee.

You may also update tickets—updates are currently limited to changes in title, assignee, and status.

## How it works

Socratic's bi-directional sync with your work system enables these add / update actions. Note that destructive acts such as deletions are not possible from Socratic.

## Types of actions you can ask

- *"Create a new epic called "Launch new doc" in the Agentic project*
- *"Create a new defect called "Fix doc ToC" in the Engineering project"*
- *"Move AG-277 to In Dev"*


Use Socratic to create new tickets or update existing ones in your work system.